Yahoo got our domain back faster than they said it would take. However, all the DNS settings were lost so it may take a little time before the DNS settings propagate and the domain points to our servers again. We appreciate everyone’s patience in this matter and will continue to talk with Yahoo about what happened so that we can be sure it won’t ever happen again.
Please read our previous blog post for more details:
http://blog.competitio.us/2007/09/09/yahoo-lost-our-domain-use-httpcompetitious-for-now/
Our primary domain is usually http://www.competitious.com, however that address no longer resolves to our servers because Yahoo lost our domain. You can access our service at http://competitio.us until Yahoo gets our domain back. Our servers have not had any problems and the service itself is running smoothly at competitio.us. Unless you update your Competitious bookmarklet, it may not work until Yahoo gets our competitious.com domain back.
After many hours on the phone with Yahoo, a supervisor finally came to the conclusion that the problem was not on our end (as we already knew), but that they had some how lost our domain on a list of domains that they control. I don’t think there is much we could do to prepare for this type of situation, but we apologize for any inconvenience this may have caused. We have always kept the domain up to date, and renewed it on time.
Yahoo is working to regain control of our domain and says it will take 2-3 days. The supervisor we spoke with at Yahoo says there is nothing they can do to speed this up. Fortunately, we didn’t move our blog over to the competitious.com domain so we are still able to communicate with our users.
I have heard of similar problems with less reputable domain registrars but I did not expect this from Yahoo. We are looking for a new registrar unless Yahoo can provide us with a better explanation of why this happened and how they will prevent it from happening again.
This does not effect the pilot customers of our new service, those users are on a different domain.